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Dry Guys Basement Systems Q&A

Are your estimates free?

Our estimates are free for homeowners. If you do not own the home, we will have to act as a home inspector and that does come with a charge.

I'm an existing customer, can you please send me my warranty?

The warranty is in the terms and conditions page of your agreement. If you don’t have a copy of the signed agreement we can send you one.

Is the annual maintenance free?

Our annual service starts at $175 plus tax and is not included with the system you purchased. We recommend having this done every year to ensure that your system is running properly. Like how a car needs oil, our system needs maintenance.

What counties do you service?

We service the following New Jersey counties: Gloucester, Salem, Camden, Cumberland, Burlington, Cape May, Atlantic and Ocean County!

We also service Deleware and Chester County in Pennsylvania!

What time will the crew be there in the morning?

The crew arrives normally between 9 – 10 am depending on how far away you are from the shop. They always call on the way to give you a more accurate time of arrival.

Why don't you give estimates over the phone?

Due to all the variables that come with foundation and water issues, it's difficult to even give a "ball-park" estimate over the phone. Every home is different and it's hard to say which of our many patented systems would be the right fit for your home.

Why is there water on my CleanSpace?

CleanSpace is a vapor barrier and not a waterproofing system with drainage and a pump. There could be a number of sources for the water including condensation, groundwater, or even a plumbing leak.

Why isn't my Sanidry running in the middle of the winter?

The temperature is colder in the winter and the moisture in the air drops. The Sanidry will not come on below 40 degrees Fahrenheit but will automatically come on once the temperature rises.

our service area

We serve the following areas

PennsylvaniaNew Jersey Our Locations:

Dry Guys Basement Systems
450 N. Main
Woodstown, NJ 08098
1-609-301-5556
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