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Hi this is Larry Janeski, president of Basement Systems Worldwide Network. I want to tell you about our Southern New Jersey dealer, Dry Guys Waterproofing, which is located in the Pilesgrove Township area of South Jersey and is owned and operated by my friend Dan Gattuso.
Dan is a waterproofing professional with many years’ experience in fixing wet or damp basements and crawl spaces. Dan and his company have fixed hundreds of homes throughout South Jersey and Delaware. Dry Guys Waterproofing takes great pride in its work and really cares about their customers and the community. I want to take you on a video tour of Dry Guys Waterproofing to show you our facility, staff, and the inner workings of our dedicated company.
This is our office located in Pilesgrove, New Jersey. This is where our office and production staff operate from every day to serve you. You may recognize us in our rural setting by the beautiful champion horses that are kept on our property. You're welcome to stop by and see us any time. This is our office where production and service administration is handled. Here job scheduling and customer information is kept in our extensive database for fast access to your records when we schedule your job, even if it's months in advance you can be sure we'll be there that day. Our field technicians are basement consultants who assess problems and discuss homeowners' needs and goals. We provide free written estimates for homeowners to go ahead and get their basement or water problems fixed. Our production teams are dedicated installation professionals and each crew is led by a very experienced and trained foreman. President and company owner Dan Gattuso is thoroughly involved in day-to-day operations and keeps communication flowing between customers, field reps, and the production department.
I want to tell you about Dan Gattuso. I mean what kind of guy is he anyway? Well I can tell you Dan has a ton of integrity. He does what he says he will, when he says he will. He cares about the products and services his company provides and works tirelessly to meet and exceed customer expectations.
Dry Guys Waterproofing is a member of the National Association of waterproofing and structural repair contractors and is certified with the National Association of remodelers. It's our company's commitment to 100% total customer satisfaction that has our customers regularly recommending us to their family and friends. If you ever have a problem you call us and we'll be there to take care of you.
Dry Guys Waterproofing is a fine company with a great reputation. Customer service is very important to us and as an added measure of assurance for our customers your transferable warranty is backed by Basement Systems' international office in Connecticut.
Now I want to take a moment to tell you about Basement Systems Incorporated and our international headquarters in Seymour Connecticut. Basement Systems develops new, innovative, cutting-edge solutions and products for use by all the dealers in our network. We have dealers in 46 states and across Canada, England, and Ireland. We work closely with all our dealers developing and sharing the best practices in our industry and communicating them back out to everyone in our dealer network.
Our R&D department takes ideas for better ways of fixing wet basements from prototype to production. Our warehouse is stocked with plenty of inventory to ensure we have what we need for you and our shipping department keeps our products moving to each dealer to meet their production needs. Our marketing department keeps a clear message to our customers. We have a new construction division that helps builders keep brand new basements dry and a CleanSpace division that helps keep crawl spaces dry and healthy.
Basement Systems is serious about training. We have a large training facility where we have programs and displays that continually train our employees. We have a convention area where over 350 waterproofing professionals from our network gather every year to stay on the cutting edge of new practices and technologies in our industry. Dealers in our network are committed to continue their education and training to get better at what we do for you.
Basement Systems is recognized on a regular basis as an expert and the industry leader by business and media organizations. In 2002 Basement Systems became only the third company in our state to win the prestigious breakthrough quality award. We have been awarded 19 patents and 13 innovation prices on our inventions. We have been the proactive leader in our industry. We have written many articles that have been featured in Fine Homebuilding magazine and other leading trade publications.
We hope this has given you a strong insight into the Basement Systems network and our company.