I’m not even sure where to start... My wife and I bought a house in the Collingswood/Oaklyn area a few years back. We knew upon purchasing the house it was in a high water table by a creek and the whole town pretty much gets water in their basements. After trying my best with our sump pump, dry lok on the walls, and painting the floors we were out of the woods for a while. Then one day I noticed a small puddle in the basement... Then the next rainfall it was a little worse, until eventually we were getting full blown flooding. You can’t stop water... I reached out to Dry Guys after asking about their reputation with a family member in construction. As soon as Dominic answered the phone I knew I was in good hands, kid just didn’t hesitate and was on the ball. By the end of the day we were exchanging texts and pictures of my basement. Which as a business owner myself I feel is above and beyond for an employee to do, and I hope my employees care as much and work as hard as Dominic does. Within a day or two Pete was at my house and in my basement explaining what the problem was and that they could absolutely fix it. We went over the details of the system and it was obvious Pete knew exactly what he was talking about. I trusted him enough to tell my wife that night we should move forward. We did, and were put in for the next available date. As it got closer I received calls to confirm the date and time etc. The morning of I got a call from Freddy telling me they were on their way. Freddy Alex and Cody broke their backs for two days straight cutting out the concrete for the Water guard trenches and removing all the rubble. They laid the system and smoothly covered the trenches back in with cement. Then hooked the pumps up to my pvc system that leads out to the street. They were on time and stayed late to make sure they got it done in two days... Not easy work, and they did it with the upmost respect and courtesy to myself and our home. An hour after they left Pete called to check in and make sure we were pleased, which we absolutely were. I can’t say enough about Dry Guys and their crew, other than I wish I called them a year earlier. A week later and after all the snow and rain we’ve gotten, our basement is bone dry. To Pete, Dominic, Freddy, Alex, Cody and the whole Dry Guys team, we can’t thank you enough. It seems like a small thing. But you literally came into our home for two days and fixed something that was ruing our lives, in a home that we love so much. Customers for life, thank you so much again... Michael and Stacie
Michael & Stacie M.